The Security Guard and Individuals with Disabilities and Dementia
The security guard must understand the challenges that may arise with individuals with disabilities and dementia at their site.
It is important for security guards to be trained on how to identify and handle people with disabilities, including those with dementia. Here are some tips for security guards.
Identifying people with dementia
People with dementia may display a range of behaviors such as confusion, disorientation, agitation, and difficulty communicating. They may also wander aimlessly, become lost or forgetful, and may not be able to follow directions or understand rules.
Approach with patience and empathy
When encountering someone with dementia, security guards should approach with patience and empathy, and try to establish a rapport with the individual. They should avoid using aggressive or confrontational language or behavior, as this can escalate the situation and cause distress to the individual.
Use clear and simple language
Security guards should use clear and simple language when communicating with someone with dementia. They should avoid using complex language, jargon, or slang, and repeat information if necessary. It is also important to speak slowly and clearly.
Be aware of potential Triggers
Certain situations or stimuli may trigger a negative reaction from someone with dementia. Security guards should be aware of potential triggers, such as loud noises, bright lights, or sudden movements, and try to minimize these as much as possible.
Provide Support and Assistance
If someone with dementia becomes lost or disoriented, security guards should provide support and assistance. This may include helping them find their way back to their room or providing them with a safe and comfortable place to rest.
Involve Family or Caregivers
If possible, security guards should involve family members or caregivers in the situation. They may be able to provide additional information about the individual and how to best communicate with them.
Overall, security guards should be trained on how to identify and handle people with dementia and should approach these situations with patience, compassion, empathy, and clear communication. By providing support and assistance, security guards can help ensure the safety and well-being of individuals with dementia.